CEO comments
“A long-term and sustainable future is created through satisfied customers and happy employees.”
Torbjörn Kronander, President and CEO of Sectra
There is a great need for Sectra’s products and services, which help customers provide patients with the best possible care and increase cybersecurity in society. During the fiscal year, Sectra won larger orders than ever before, received distinctions for high levels of customer satisfaction and cybersecurity, and was also ranked as one of the best employers in Sweden. Satisfied customers and happy employees are reflected in the financial performance.
“A long-term and sustainable future is created through satisfied customers and happy employees.”
Torbjörn Kronander, President and CEO of Sectra
Sectra’s vision is to contribute to healthier and safer societies. Achieving this requires satisfied customers and employees as well as long-term, responsible action as a company on behalf of all stakeholders. That is why we focus our efforts in these sustainability areas.
The value we create for customers is Sectra’s largest contribution to more sustainable societies. We help our customers provide more patients with the best care possible and protect communication and critical infrastructure in today’s digital society. Our work helps make people’s lives healthier and safer.
Having satisfied and dedicated employees is a precondition for delivering maximum customer value. We safeguard our corporate culture, fair working conditions, equality and diversity.
Our approach to conducting long-term sustainable operations can be summarized as follows: treat our customers and other stakeholders as we would like to be treated ourselves. This leads to successful teamwork and prosperous business. It also includes taking responsibility for the environment and climate, following fair business principles, counteracting corruption and respecting human rights.
The Russian invasion of Ukraine made it difficult for radiologists in the country to review radiology images and dictate results. Healthcare personnel were conscripted, relocated, or simply chose to leave the country. Ukraine maintained a functioning internet, which enabled Sectra and Microsoft to act together on a request for assistance. As a result, physicians in the Sumy region now review about 1,000 examinations per month using Sectra’s enterprise imaging solution, available via Microsoft Azure cloud service.
This is a project that is outside the box in many ways. These needs subsist in a region in which we are not typically active. The project is being conducted without allocated resources, without knowledge of the language, without easy access to healthcare personnel and without any payment in return. Instead, we have an extremely strong desire to act, stable and easy-to-use technology and a corporate culture that gives our employees the authority to make decisions.